Support

How do I cancel Pro or the free trial?

Open the Settings app on your iPhone, tap your name at the top, then Subscriptions, then LiftSets. Cancel at least a day before the trial or the period ends.

I paid but Pro is locked

In LiftSets open Settings, then tap Restore purchases. Make sure you are signed in to the same Apple account you bought it with.

How do I get a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, and choose the purchase.

I have a code

Open the Pro screen in the app and tap Have a code. Choose whether it is from your personal trainer or an offer code.

How do I move to a new phone?

In LiftSets open Settings and tap Save a backup. Save the file to Files or iCloud Drive. On the new phone, install LiftSets, open Settings and tap Restore from a backup.

An exercise demo looks wrong

Open the exercise in the Library and tap Flag wrong demo. It sends us a report and shows the muscle map in its place until it is fixed.

How do I change kilograms to pounds?

Settings, then Units.

How do I stop the written review sending my workout?

Settings, then switch Written reviews off. Nothing is sent after that.

How do I delete my data?

Delete the app. There are no accounts and we hold no copy.

Get in touch

Email support@liftsetsapp.com. Say which iPhone you have and what you were doing when it went wrong.